Introduction

we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and disclose personal information about our customers, as well as the rights and choices available to them.

Scope of this Policy

This Privacy Policy applies to all personal information collected by keysprite through our website, mobile app, and other online platforms. It also applies to personal information collected through our customer service channels, including phone, email, and chat.

Types of Personal Information We Collect

We collect the following types of personal information from our customers:

• Contact Information: name, email address, phone number, and physical address
• Payment Information: credit card numbers, expiration dates, and billing addresses
• Order Information: order history, product preferences, and shopping behavior
• Device Information: IP address, browser type, and device type
• Location Information: geographic location and shipping addresses

How We Collect Personal Information

We collect personal information from our customers in the following ways:

• Directly from You: when you create an account, place an order, or contact our customer service team
• Automatically: when you interact with our website or mobile app, such as through cookies and tracking technologies
• From Third Parties: when we receive information from third-party services, such as payment processors and shipping providers

How We Use Personal Information

We use personal information for the following purposes:

• To Provide Our Services: to process orders, manage accounts, and provide customer service
• To Personalize Your Experience: to offer product recommendations, tailor our marketing efforts, and improve our website and mobile app
• To Communicate with You: to send order updates, promotions, and other marketing communications
• To Improve Our Business: to analyze customer behavior, optimize our operations, and develop new products and services

Sharing of Personal Information

We may share personal information with the following third parties:

• Service Providers: payment processors, shipping providers, and other third-party services that help us operate our business
• Marketing Partners: third-party marketing companies that help us promote our products and services
• Law Enforcement: government agencies and law enforcement officials when required by law or to protect our rights and interests

Your Rights and Choices

You have the following rights and choices with respect to your personal information:

• Access and Correction: you may access and correct your personal information by logging into your account or contacting our customer service team
• Opt-out of Marketing: you may opt-out of marketing communications by clicking the unsubscribe link in our emails or contacting our customer service team
• Delete Account: you may delete your account by contacting our customer service team
• Cookies and Tracking: you may manage your cookie preferences and opt-out of tracking technologies by adjusting your browser settings or using third-party tools

Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: we encrypt personal information in transit and at rest
• Firewalls: we use firewalls to prevent unauthorized access to our systems
• Access Controls: we limit access to personal information to authorized personnel only

Children and Age Limits

If your website is inappropriate for minors or people under a certain age, indicate that within your privacy policy. This is especially important if you sell adult or sensitive products. You should also indicate whether you are collecting data from or marketing to minors or if there are any specific rights for parents.

Contact Information

Many privacy regulations require that you allow customers to submit complaints about the collection or use of their data. The easiest way to achieve this is by including the contact information of the people responsible for your ecommerce site’s policy procedures and practices.

Dates

Every business should indicate when its privacy policy went into effect and when it was last updated. This indication is helpful for customers and essential if a lawsuit gets filed against you.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website and mobile app.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our customer service team at [email protected].